- Tickets purchased online do not guarantee immediate entry to the Cave. You should always go to the ticket office to validate your tickets for the next available visit.
- The purchase of tickets online does not guarantee priority entry.
- Online ticket prices cannot be combined with any other discounts or promotions in place.
- All prices shown include VAT at the legal rate in place.
- Online purchases cannot be exchanged and/or returned, except for reasons of greater force that prevent the activity from taking place.
- The Electronic Ticket is personal and non-transferable, so any misuse is the sole responsibility of the customer.
- The duplication or resale of the Electronic Ticket prevents free access to the activity, a fact that the Grutas da Moeda company is unaware of and exempt from any liability.
- It is the client's responsibility to always confirm the data on the Electronic Ticket and keep the ticket.
- Children under the age of 5 do not pay admission.
- When necessary, proof of identification may be requested.
- The visit to the cave can be made in a group accompanied by one of our guides, or alternatively, it can be made on an autonomous basis, assisted by smartphone audioguide.
- In order to fully enjoy your experience, online tickets should always be used up to one hour and a half before the closing time of the Grutas da Moeda facilities.
- You can consult our opening hours in the Information area of the website https://www.grutasmoeda.com .
- Please also consult our General Terms and Conditions.
- By purchasing this ticket you are accepting all the conditions described above.